Account Deletion
At Nukoko, we respect your right to control your personal data. This page explains how to permanently delete your Nukoko account and what happens to your data during and after the deletion process.
Quick Summary
Delete in-app: Settings → Account → Delete Account
Or email us: admin@nukoko.app
What's deleted: Account info, posts, comments, activity history
Timeline: Immediate deletion from active systems, 30 days for backups, up to 7 years for legal compliance data only
Detailed Information
Follow these steps to delete your account:
- In-App Deletion (Recommended):
- Open the Nukoko app on your device
- Go to Settings → Account
- Tap "Delete Account"
- Confirm your decision when prompted
- Your account will be permanently deleted within 24 hours
- Email Request:
- Send an email to admin@nukoko.app
- Include "Account Deletion Request" in the subject line
- Provide your registered email address and username
- We will process your request within 3-5 business days
- You'll receive a confirmation email once deletion is complete
Important: Account deletion is permanent and cannot be undone. Make sure you've backed up any content you wish to keep before proceeding.
Your Rights Under Ghana Data Protection Act
In accordance with the Data Protection Act, 2012 (Act 843) of Ghana, you have the right to:
- Request deletion of your personal data
- Receive confirmation of data deletion
- File a complaint with the Data Protection Commission if unsatisfied
- Access your data before deletion
Need Help?
If you have questions about account deletion or need assistance, our support team is here to help.
Email: admin@nukoko.app
Privacy Officer: admin@nukoko.app